Northern Illawarra Neighbour Aid


Eligibility, Referal & Assessment

Eligibility for  Home and Community Care services is older people aged 65 years or older and Aboriginal and Torres Strait Islander people aged 50 years and over who live in the community and without basic maintenance, support and care services provided under the Commonwealth HACC program, would be at risk of premature or inappropriate long term residential care. Eligibility for the Community Transport program targets people whose access to mainstream transport services is limited by physical, social or geographical factors.

The following criteria are used in determining eligibility for services:

  • People whose physical health status renders them with a permanent or temporary mobility disability that leaves them  unable to use conventional transport systems
  • People who live in villages of less than 500 people that do not have access to conventional transport systems
  • People who need to access community facilities and resources, which are not available within the hours when conventional public transport operates
  • People who meet the eligibility criteria and are also eligible for HACC services may be provided with assistance through the CTP if the HACC Program is unable to meet their needs
    Referral to any of our services can be made by the Individual person, a Carer, a Family member, GP, social worker or a concerned community member or organisation.

Persons wishing to utilise the service must agree to undertake an assessment for eligibility to services.  In regards to Individual Transport or Community Transport services this can be undertaken over the phone.  All other services are assessed at the persons home.  For an assessment, please contact the office on 02 42941900.


About Us

NINA is a local non profit, community based organisation located in Helensburgh and supported by volunteers. The Service is funded under the Home & Community Care (HACC) Program & Transport for NSW (CTP). read more...

18 Walker St Helensburgh

Call: 02 4294 1900